Archive for September, 2009

These are posts published on September, 2009. Click here to see the complete blog.

How people vote

"I don’t like those guys so I’ll vote for this guy, I don’t like him either, but at least he’s not THAT guy!"

- Kevin on Hawthorne Villager, talking about how people vote.  It’s funny cuz it’s true.



Link between residents’ attachment & economic growth!

home It’s yet another thing I’d been saying for years.  Finally, a study confirms it:

Perhaps most useful for them is the fact that researchers found perceptions of economic prosperity are not the leading drivers of attachment feelings among residents. Instead, most of the 14,000 respondents rated social offerings (such as entertainment and other venues that promote interconnectivity among residents), openness (acceptance of diversity) and community aesthetics as the top qualities that influenced decisions on where to anchor their lives and careers.

Did you read?  Social offerings, openness and community aesthetics as the top qualities, the three things I’ve been a broken record about.  The conclusion of the study:

Translated, it means that communities able to inspire loyalty and passion among residents are also likely to see a swell in their financial outlook.

More info here.

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Coffee chat with wendy schau

w_schau[1] I met Councillor Schau a couple of months ago.  Unfortunately, I did not talk to her ‘on the record’.  I intended to, but we chatted for a couple of hours and then I had to head back for work.  I never really got a chance to ask her to be ‘on the record’.

She pointed something out that was interesting.  As most of you know (if you’ve been reading my rants), I am a big fan of an urban plan that keeps Milton a low-rise (or a low-mid rise) community (outside of core urban areas around Go station(s) of course). 

I had always wondered about why cities go with creating high density ‘nodes’ (putting buildings on major intersections). She clarified that it was to optimize transit.  It does make sense.  I still don’t like it for Milton though.

Fortunately, there are alternatives.  Sustainable Urban Development Association has a detailed report called Newburg that Councillor Schau sent me.  It’s interesting and thought-provoking.  I will blog about it later. However, you may want to check out the Newburg project in the mean time.  We will discuss it later. 

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Book review: all marketers are liars by seth godin

Allmarketersareliars[1]

Today’s book is All Marketers are Liars by Seth Godin.  I recommend it.

This is something I have been saying for years, I just did not have the eloquence to put it as clearly. 
This issue is sort of close to my heart anyway (why is it that a tech company, one that does it best to play nice with partners and customers, has a reputation of being a ruthless monopoly while another, one that is ruthless monopoly and hardly ever plays nice, has a reputation of being cool and friendly?)

Ultimately marketing is about storytelling.  Deep down we all know that.  When my brother forked out big $$$ to buy a Burberry cashmere coat, he did not really do it for value-for-money.  There are plenty of other high quality cashmere coats that cost a fraction of what he paid. He did it because he bought the story Burberry created. I have no doubt the coat makes him feel smarter, taller, more attractive and more confident.  Going back to tech companies, one failed at creating its own story (so its competitors created the story for it) and the other did a remarkable job at selling its story. 

Being a Math major I would have preferred hard numbers and studies to demonstrate his point. However, I do not think lack of data takes anything away from the book. In fact, for most people it makes the book far more entertaining to read. 

Godin also drives a point home that it’s not enough to simply create a story.  Whether the story is actually true is irrelevant, what counts is whether it fits the customer’s frame or not.  If it does then the customer will buy the story and create a preference for the brand.  You can think of the ‘frame’ as a simple way of thinking about the world.  Not all ‘soccer moms’ are same, but the frame ‘soccer mom’ conjures thoughts of busy mothers of young children.  A story created for ‘soccer moms’ must then fit that pre-existing frames.  Marketers typically do not create frames, they simply create stories that resonates with frames. 

After reading this book I spent a fair amount of time thinking about cities and towns.  Why do people pay a premium to live in one town while not another?  I believe it’s because one town tells a different story than another.  Most people I know would pay less money for a similar house in Brampton than they would in Oakville.  Oakville, all in all, has done a better job selling its story.  Where does Milton fit? What’s Milton’s story (my guess is that it’s very different for Miltonians than it is for outsiders.  People outside of Milton likely see Milton as a cheaper alternative to Mississauga.  Once they move in and experience the town, they realize it has its own character and charm.)  

Amazon also has a Look Inside for this book that allows you to read the first few pages.  I recommend this book. 

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Sound barrier on the duncan lane (or lack thereof)

296-12411519817ssO[1] I was at the Duncan Lane today for a bit.  It’s runs parallel to the CN track just North of Derry (and East of Scott).  The funny thing is that there is no sound barrier between the houses and rail tracks (okay, well, it’s not funny at all).  On some sections you can actually see the tracks from the other end of the street! 

It’s ridiculous that a builder would think it’s acceptable, but it’s worse that the Town has a standard that allows for this.  I would think the Town would at least require a wood barrier, if not something better like what Mattamy did South of Derry.

A resident has a petition going on it.  I hope something is done about it because the train was so loud that I had trouble talking to people outside.  File this under yet another thing that Milton needs to raise its standards on.  It should not be too much to expect a better control on sound pollution. 

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My comment to community services

1-1232472405hDrY[1] Hello,
I am wondering what the rationale is for the Town having a "Tennis Strategy"?  Why not have a have a generic strategy that can be applied to a host of activities? 

Overall, I am disappointed to see millions spent on outdoor tennis courts instead of indoor facilities that can be used year-round.  As far as I can tell, there is no indoor soccer turf planned or a tennis bubble or squash courts. 

Finally, Milton Sports Club’s expansion document has this text: "Squash courts are not recommended, as established through Community Services Master Plan".  What does that mean?  Community Services Master Plan’s public feedback document states: "The Town will be examining the feasibility of a bubble as part of a Tennis Strategy. This may also involve associated squash courts if deemed appropriate".  It would seem to me that since many residents are asking for a squash court, at least investigating it would be appropriate, instead of a vague “not recommended as established” comment. 

Who may I speak with to find out why Milton’s Community Services Masterplan decides that "squash courts are not recommended"?   Thanks.

Zeeshan Hamid
A Disappointed Resident

Honestly, am I wrong to expect a reason I can understand rather than “as established” when the document that “establishes” it says “will be investigated”?  It’s not about squash courts, tennis bubble or indoor soccer turf is okay.  Facilities that can be used throughout the year are better than facilities that can only be used for 4 months.  Facilities that thousands of residents will use are better than facilities that less than 200 people will use. 

Consider this from Milton’s Community Services Masterplan:

  • It says: “Involvement in most organized sports (with the most notable exception being soccer) has been declining at the expense of informal and drop-in opportunities which are better able to respond to the time crunch.”
    [Zeeshan’s comment: this favours both soccer and squash]
  • Milton has close to two dozen tennis courts.  Milton Sports Centre alone will have 4 ice rinks (I support it because 1) they can be used year-round and 2) can be used for drop-in solo activities)
  • Also states: “…a preliminary analysis suggests that there is sufficient demand for an indoor turf facility, particularly given the
    increasing popularity of indoor turf sports and the provision of such facilities in growing municipalities of a similar size.”
  • “The Town should refrain from providing any future racquet sport facilities (e.g., squash courts) as these sports are generally not deemed to be core municipal services and are best served by the private sector.”
    [Zeeshan: Why?  Mississauga provides squash court.  And why is tennis part of a “core municipal service”?  Or swimming pool (there are plenty of private pools in gyms)?  Or ice rinks?]
  • “The Town should undertake a feasibility study for an indoor turf facility in order to determine the most suitable location and associated costs and operating structure.”
    [Zeeshan: Wouldn’t this be a better us of $3 million?]
  • “The Town should develop a tennis strategy in order to determine the required number of facilities (lit and unlit), their location, if an enclosure/bubble is required, etc. Based on the research in this Plan, in order to meet the public demand for tennis courts there will be a need to provide six courts by 2016, with at least three likely required to be available for public use at no charge. New courts would ideally be suited in the Willmott, Scott and/or Harrison Neighbourhoods.”
    [Zeeshan: Why????  Don’t get me wrong, I am not saying not to do tennis courts. I am asking why tennis court or ice rink or swimming pool or BMX / Skateboard park is part of Milton’s core service but racquet sports is not]

I am on the case. 

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No squash court in milton yet, sob!

296-1231806109ygei[1] The town finally updated actions it took on feedback received on the Milton Sports Club expansion plan.  Here is a quote from it :-

Squash courts are not recommended, as established through Community Services Master Plan.

I would have thought in the Canadian climate indoor squash courts (can be used year-round) would be better than outdoor tennis courts.  I would be wrong since the town disagrees by spending millions on outdoor tennis courts as part of its Community Services Master plan and tennis strategy (yes, the town has a tennis strategy).   I suppose I should mention that 2/3rd of the $3 million it’s spending on the Nassgweya Tennis Club is coming from Federal and Provincial governments (although I am sure they would have given money for an indoor soccer turf just the same). 

I would pick up tennis but what good would it do in winter?

(Apparently I wasn’t the only one who wanted it, since someone asked for it in the public workshop as well. I did not attend that).  It shouldn’t be too much to ask for activities that do not require a team and can be done year round. 

This post is about to enter a ‘rant’ mode, so I will stop now.

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Book Review: “Nudge” by Richard H. Thaler

41JMTlxylML[1] Today’s book is “Nudge”, by Richard H. Thaler and Cass R. Sustein.

Let me start with the bad first. This book may get a bit dry for some people in the middle, especially when it starts talking too much about specifics of the US Social Security system.  However, there are parallels with Canada that should be useful to a Canadian reader as well.

It’s a good follow-up of my previous book review.  The underlying theme is still the same: people aren’t perfect rational beings.  The book accepts that we will make poor decisions if left to our own devices and admits that controlling people’s behaviour via over-regulation is undesirable.  Instead, it argues that governments and businesses can nudge people in the right direction.  It calls it libertarian paternalism

One primary argument is that the government can mandate defaults that people can opt out of.  Let me make the example somewhat Canadian.  Take RRSP.  My employer provides group RRSP with 100% matching (yes, I put in $1, they match it with $1 of their own in my RRSP).  It’s a great deal. Yet the default setting is “no contribution”.  If I did nothing when I started, I wouldn’t have any RRSP and I would be missing out on a great matching deal.  Essentially if I do not opt in myself then I miss out.

Instead, Thaler would argue that the default should have been contribution up until the company max (the point at which they stop matching).  So if I did nothing when I started working, the company would automatically take x% of my income, put it in the RRSP and match it with their own money. This means that unless I opt out, I get a great deal. 

The book gives many such examples where “choice architects” can enable people to either make better decisions (eg. by forcing credit card companies to do better disclosure in layman’s terms) or set better defaults. 

All policy makers should be required to read this book.  You can read first few pages at Amazon. I highly recommend it. 

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Lisa Raitt’s Frueden Slip?

From an advertisement in Milton Canadian Champion:

No one in Halton that I have spoken with has told me that they neither want nor need an election.

My Math major head struggles with ambiguities of languages as it is, this sentence is making my head self-implode.  Double negation implies ‘everyone I have spoken with wants an election.’  But if everyone wants an election then what exactly is the problem?

:)

[Aside: Now I need to find an excuse to make fun of Deborah Gillis to keep my blog balanced]


Milton Taxes and Funding issue

Update: While my numbers were accurate (approximately), the assumption that slot revenues go to the operating budget (what is used to pay salaries and stuff) was not.  Rather, they go into the Slot Reserve Fund, which is used for capital projects (ones typically funded by development charges) or the community fund.  In fact, one of the arguments for the Nassagewaya Tennis Club funding was that since the town receives millions from slot revenues every year, it’s not unfair to spend some of that in the rural area these revenues are collected from.  This means that slot revenues and property taxes are not as directly related as I initially (and incorrectly) assumed they were. 

I am still leaving the post, but please read this update before proceeding. 

I have been thinking about this for a while, ever since I first wrote about the Nassagaweya Tennis Club

Milton receives about $6 million slot revenues from Mohawk.  In 2001 there were 10,933 housing units in Milton.  This translated to $549 for each household from Mohawk slots, assuming that $6 million number is accurate for 2001 (it’s likely not, but an estimation is okay for now).

Milton has about 28,000 homes now.  The slot revenue translates into $214 for each household, down from over $500 in 2001.    As its population goes up, Mohawk slot revenues will represent a smaller and smaller portion of our per-household-property-taxes. 

Does it mean that if Milton spends money at the same rate then our property taxes will continue to rise?  Or perhaps Milton should encourage even more Mohawk expansion.  Or cut expenses?

I’ll leave the thought exercise for you readers.

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